1. Introduction
We operate this website (the "Site"). This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our Site or interact with our services.
We are committed to complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. By using our Site, you acknowledge you have read and understood this policy.
2. Who We Are
For the purposes of data protection law, the operator of this site is the data controller for personal information processed through this Site.
3. Information We Collect
We may collect the following categories of information:
- Usage data: Pages visited, time spent on the Site, referring URLs, browser type and version, operating system, and device type. This information is collected automatically via server logs and similar technologies.
- Cookie data: Information stored in cookies placed on your device. Please see our Cookie Policy for full details.
- Contact information: If you contact us via email or a contact form, we collect your name and email address in order to respond to your enquiry.
- Preferences: Settings and preferences you apply while using the Site, such as cookie consent choices.
We do not collect financial information, payment card details, or identity documents. This site does not process real-money transactions.
4. How We Use Your Information
We use the personal information we collect for the following purposes:
- To operate and maintain the Site and ensure it functions correctly for all visitors
- To respond to enquiries submitted through our contact channels
- To monitor and improve the technical performance, security, and user experience of the Site
- To comply with our legal and regulatory obligations
- To enforce our Terms of Service and protect our legal rights
5. Third-Party Services (Analytics)
This site does not currently use any analytics tracking services. No analytics cookies are set. Should analytics be introduced in the future, this policy will be updated and users notified. You may manage your general ad preferences at https://adssettings.google.com.
6. Cookies
We use essential cookies necessary for the Site to function, including your cookie consent preference. We only set non-essential (analytics or advertising) cookies if you have given your explicit consent via our cookie banner. For full details of the cookies we use, please read our Cookie Policy.
7. Legal Bases for Processing
Under UK GDPR, we process your personal data under the following legal bases:
- Legitimate interests (Article 6(1)(f)): For operating and improving the Site, ensuring security, and monitoring for fraud or misuse — where these interests are not overridden by your rights.
- Consent (Article 6(1)(a)): For non-essential cookies and any analytics, where you have given explicit consent via our cookie banner.
- Legal obligation (Article 6(1)(c)): Where we are required to process data to comply with UK law.
8. Data Retention
We retain personal data only for as long as necessary for the purposes for which it was collected. Server log data is retained for a maximum of 90 days for security and operational purposes. Contact enquiry data is retained for up to 12 months following resolution of the enquiry. Anonymised or aggregated data may be retained indefinitely as it cannot identify you.
9. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, destruction, or alteration. These include encrypted data transmission (HTTPS), access controls, and regular security reviews. However, no transmission over the internet is completely secure, and we cannot guarantee absolute security.
10. Third-Party Links
Our Site contains links to third-party websites, including responsible gaming organisations. These sites have their own privacy policies and we are not responsible for their content or practices. We encourage you to review the privacy policies of any third-party sites you visit.
11. Children's Privacy
This site is strictly for users aged 18 and over. We do not knowingly collect personal data from anyone under 18. If we become aware that a person under 18 has provided us with personal data, we will delete that information promptly. If you believe we may have collected data from a minor, please contact us via the form on our Contact page.
12. Your Rights
Under UK GDPR, you have the following rights with respect to your personal data:
- Right of access: Request a copy of the personal data we hold about you
- Right to rectification: Request correction of inaccurate or incomplete data
- Right to erasure: Request deletion of your personal data in certain circumstances
- Right to restriction: Request that we limit processing of your data
- Right to object: Object to processing based on legitimate interests
- Right to data portability: Request your data in a structured, machine-readable format
- Right to withdraw consent: Withdraw consent for cookie-based processing at any time via our cookie banner
To exercise any of these rights, please contact us via the form on our Contact page. We will respond within one calendar month. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
13. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify users of material changes by updating the "Last updated" date at the top of this page. Continued use of the Site after any changes constitutes acceptance of the updated policy.
14. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at: .